Privacy Policy

At CSI Holdsworth Memorial (Mission) Hospital, we are committed to protecting the privacy and confidentiality of our patients, visitors, students, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our hospital or use our website.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Contact Number
  • Email Address
  • Residential Address
  • Date of Birth
  • Medical History
  • Health Insurance Details
  • Appointment Information
  • Payment Information
  • Emergency Contact Details
  • Website usage data (IP address, browser type, cookies)
2. How We Use Your Information

Your information may be used to:

  • Schedule appointments
  • Provide medical diagnosis and treatment
  • Maintain medical records
  • Process insurance claims
  • Communicate appointment reminders
  • Improve hospital services
  • Respond to enquiries
  • Comply with legal and regulatory requirements
  • Enhance website functionality and user experience
3. Patient Confidentiality

We respect your privacy and maintain strict confidentiality of all medical records. Your personal health information is accessible only to authorized healthcare professionals and staff involved in your care.

4. Sharing of Information

We do not sell or rent your personal information.

Information may be shared only with:

  • Treating doctors and healthcare professionals
  • Diagnostic laboratories
  • Insurance companies or TPAs (with patient authorization)
  • Government authorities when required by law
  • Emergency medical providers when necessary
5. Data Security

We implement appropriate technical and administrative security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

6. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

Users can disable cookies through their browser settings if preferred.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Appointment & Contact Forms

Information submitted through appointment forms, enquiry forms, or contact forms is used solely to respond to your request and provide healthcare services.

9. Children’s Privacy

We collect information relating to minors only with the consent of their parents, guardians, or as required for medical treatment.

10. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request updates to your records
  • Ask questions regarding the use of your personal data
  • Request deletion of information where legally permissible
11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements or hospital practices. Any revisions will be published on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

CSI Holdsworth Memorial (Mission) Hospital
📍 Mysuru, Karnataka, India
📞 Phone: +91 82140 07000
✉️ Email:directorcsihmh@gmail.com

CSI Holdsworth Memorial (Mission) Hospital is committed to safeguarding your privacy while providing compassionate, ethical, and high-quality healthcare services.